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Slimebeast's Projects => Hell Rising => Topic started by: patchyskeleton on 03:40:39 PM 11/13/13

Title: How can I get my account un-disabled?
Post by: patchyskeleton on 03:40:39 PM 11/13/13
"Most actions have been disabled for this account. This is most likely the result of Alt Abuse. If you feel this is in error, please post on the Forum." I got that message. I figure its because my brother (Who shares a house with me) also created an account and wanted to join my group. Is there any way to unblock my account if it was not abuse? I guess it disables accounts based on IP addresses because my brother also got the message. 

Also this is my first time posting on these forms. Sorry if I broke any rules but I could not find a better place to post this.

Title: Re: How can I get my account un-disabled?
Post by: Týr on 03:44:32 PM 11/13/13
Alt Abuse locks trigger when two accounts on the same connection (or that were on the same connection) do actions that can be seen as self-serving.

Actions such as reviving between the accounts, healing between the accounts, and attacking the same target, as well as other things, will trigger the lock. Some of it is judged by proximity of the actions and characters. This is because it is assumed that two accounts on the same connection are being used by the same person. A necessary evil.

The lock will expire in a few hours. Getting repeatedly locked will make the unlock timer even longer. There used to be a way to get two accounts on the 'OK' list, but I don't know if it's allowed anymore.
Title: Re: How can I get my account un-disabled?
Post by: Kraufen on 03:48:03 PM 11/13/13
If you and your brother want to play, what you want to do is keep the characters in completely different neighborhoods.
But yeah you will be unlocked in the next few hours as long as it was your first time.
Welcome to hellrising.
Title: Re: How can I get my account un-disabled?
Post by: patchyskeleton on 04:00:08 PM 11/13/13
Thanks for the replies. It was bothering me because a bunch of my friends and I were just getting into the game. Hopefully in the future there will be a way to OK two accounts on one IP address but I can see how easily that would be abused.
Title: Re: How can I get my account un-disabled?
Post by: Mary on 04:02:04 PM 11/13/13
If you and your brother want to play, what you want to do is keep the characters in completely different neighborhoods.
But yeah you will be unlocked in the next few hours as long as it was your first time.
Welcome to hellrising.
If they really are bothers, they're gonna watch to play together and besides there's only 4 neigbourhoods atm.

Title: Re: How can I get my account un-disabled?
Post by: Týr on 04:03:19 PM 11/13/13
You can try sending Slimebeast (http://slimebeast.com/forum/profile/chwolf/) a message about it. I don't know if OKing accounts is still a thing or not, but he can help you if it is (seeing as how he owns the game).
Title: Re: How can I get my account un-disabled?
Post by: Mammon on 04:08:36 PM 11/13/13
It is a very difficult issue. I don't really know how best to solve it.

On the one hand, there's always going to be some people out there that will just keep abusing things if you don't have some way of punishing them, but on the other, you end up punishing innocent people.

I think what might happen is that certain things will be toned down a bit so that it doesn't get so many people locked, but I need to talk more with Mo about it and I haven't been catching him around as much lately.
Title: Re: How can I get my account un-disabled?
Post by: Kraufen on 04:16:11 PM 11/13/13
Yeah, there probably should be some way to tone it down somehow.
Title: Re: How can I get my account un-disabled?
Post by: patchyskeleton on 04:28:56 PM 11/13/13
It also happened to some of my friends, who are playing it on the same internet connection at there workplace (lol).

Unfortunately this was while a vampire was trying to revenge kill us. Such bad timing.
Title: Re: How can I get my account un-disabled?
Post by: Kraufen on 04:33:26 PM 11/13/13
Well, if you guys need revives, you should head use my revive devive thread.
Tell your friends  they should sign up to the forums, the more the merrier!
Title: Re: How can I get my account un-disabled?
Post by: Alexandra on 05:10:26 PM 11/13/13
I work in the same office building as two other players. We spend most our time playing at work in our down time since our shifts are stupid long. And we just got disabled...
Title: Re: How can I get my account un-disabled?
Post by: Kraufen on 05:20:30 PM 11/13/13
Well, it should only last a few hours.
I'm very sorry you got disabled, but as it stands, the only people who can stop the serg lock aren't online.
Either way you will have to keep the characters separated for now.
Title: Re: How can I get my account un-disabled?
Post by: Mammon on 05:26:44 PM 11/13/13
Well, I'll unlock you all for now.

If you add everyone you know to your friends or enemies lists then you'll be better able to avoid getting locked in the future.
Title: Re: How can I get my account un-disabled?
Post by: patchyskeleton on 05:42:28 PM 11/13/13
I just got locked again. My brothers account is logged off and on another part of the map...

I also have added everyone I know to my friends list.
Title: Re: How can I get my account un-disabled?
Post by: Mary on 06:00:00 PM 11/13/13
I think it's like if two characters on one IP attack the same person or group within one hour, or a barricade within an hour or something.

Like there's a time period?
Title: Re: How can I get my account un-disabled?
Post by: Mammon on 06:16:51 PM 11/13/13
Yeah, it's an hour or so.
Title: Re: How can I get my account un-disabled?
Post by: Kraufen on 06:18:32 PM 11/13/13
there is some sort of time period I think